Cadi Company is a manufacturer and distributor of metals located in Naugatuck, CT who is seeking a full-time Customer Service Specialist who can speak English and Spanish. As a Bilingual Customer Service Specialist you would be responsible for quoting, processing orders, following up and assisting customers with any questions. We are looking for a detail oriented, dependable, Bilingual Customer Service Specialist to join our team.

 What you'll do:

• You will be responsible for responding to client sales and support inquiries, understanding, and interpreting technical requirements, soliciting and processing orders, and creating quotations. Interaction with clients will primarily be via email and phone
• Provide accurate order entry, customer account maintenance, pricing, inventory availability
• Support customer questions and provide additional information as requested
• Provide customers with order status, requested documents, shipping dates and tracking
• Interact with operations, outside sales, and other departments
• Maintain positive relationships with customers

Monday to Friday, no weekends. Benefit package. In-person position.